Terms and Conditions

Terms and Conditions

Who we are and how to contact us

This site is operated by Tooting Med Centre Ltd (“We”). We are registered in England and Wales under company number 07758028 and have our registered office at 5 London Road, London SW17 9JR, United Kingdom. Our main trading addresses are 5 London Road, London SW17 9JR and 45 Lavender Hill, London SW11 5QW. We are a limited company.
To contact us, please email ap@swmedical.uk or telephone our customer service line on 020 7223 5114.

By using our site you accept these terms

By using our site and the services offered on this site (‘the Services’), you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms, you must not use our site.
We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:
– Our Privacy Policy.  See further under How we may use your personal information

General conditions

We reserve the right to refuse service to anyone for any reason at any time. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We may make changes to these terms, to the Services and price

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

  • Prices for the Services are subject to change without notice.
  • We reserve the right at any time to modify or discontinue the Services (or any part or content thereof) without notice at any time.
  • We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Services.

Services

The Services may have limited quantities and are subject to refund only according to our Refund Policy [LINK TO REFUND POLICY]. We reserve the right to limit the services that we offer. All descriptions of service pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any service at any time. Any offer for any service made on this site is void where prohibited. We do not warrant that the quality of any services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Services will be corrected.

Consultants - Your attention is drawn to this section

While at Our practice, you will be under the care of the consultant you have chosen or who you have been referred to, who may also involve other consultants in your care, if appropriate.  Tooting Med Centre Ltd staff (like nurses or assistants) will provide your care under your consultant’s instructions.

Consultants involved in your care are independent practitioners (independent contractors) and We (Tooting Med Centre Ltd) will not be liable for any act or omission of a consultant; the consultant will be responsible for the care/treatment he or she will give you.  They are required to maintain professional malpractice indemnity insurance.

Your consultant who maybe a doctor, dentist, surgeon or other specialist is an independent medical practitioner and is not employed by Us.  Your consultant’s fee will be included together with our fee in your invoice.  Please note that we are acting as the consultant’s agents in collecting those fees.

We are not responsible for acts and omissions of consultants.

Complaint policy

 If you are unhappy with any aspect of the Services provided by Us or by a consultant please refer to our Complaints Policy 

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities.

We may suspend or withdraw our site

Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

How to complain about content uploaded by other users

If you wish to complain about content uploaded by other users, please contact us on ap@swmedical.uk.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Severance

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Which country's laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction. except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.